NIBTT Release- Return to Business Hours

The National Insurance Board of Trinidad and Tobago (NIBTT) wishes to advise the public that, in keeping with the Government’s phased re-opening guidelines, there will be a return to normal business hours from June 22, 2020.

BUSINESS HOURS: 8:00 a.m. – 4:15 p.m.
FIRST THURSDAY MONTHLY: 8:00 a.m. – 2:30 p.m.

The use of drop-boxes for depositing claims will be discontinued on a phased basis from the week of June 22nd, 2020 and the Arima Collection Centre will remain closed to customer traffic.

Customers are advised to do the following:

  • Wear a face mask
  • Hand sanitize using in-house pumps
  • Maintain social distancing at 6 ft.
  • Visit only if physically well. Persons displaying flu-like symptoms will be asked to return when in better health

The NIBTT remains committed to meeting our customers’ needs. Customers are encouraged to:

  • Use our online payment platform at to avoid in-house visits
  • Contact us at for claims-related information

We ask that customers prioritize their personal safety and adhere to the protocols put in place by the NIBTT. We are all in this together.

For further information, please contact
625-2171 Ext 1110 – 1120

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National Insurance Board of Trinidad and Tobago (NIBTT)